What are the contents and requirements for preparing emergency response guidelines?

There are no rigid process requirements at the core of compiling an emergency response guide that can be used. All links are centered around the three core goals of "accurate risk assessment, implementation of actions, and dynamic updates." This is the general consensus among front-line emergency management practitioners.

A while ago, I helped an industrial park revise its fire emergency manual. The first version they compiled directly followed the provincial template. The first three pages were all about the structure of the emergency leadership group and the responsibilities of each department. Last year, there was smoke in the warehouse next door. The security guard searched for three minutes and couldn't find which switch he should pull immediately. In the end, it was the veteran employees who turned on the main switch based on their experience and nothing happened. When making changes, the first thing I did was not write down. I spent half a month checking everything in the park: which warehouse contained flammable alcohol-based fuels, which road had a height limit that fire trucks could not enter, and which building's emergency passage was overstocked with goods. Even the number of the hook at the security post's emergency key and the drawer in which the explosion-proof flashlight was stored were clearly marked. Don’t underestimate the risk. The biggest problem faced by many units when compiling guides now is that they copy other people’s templates and put the risks of other industries on their own. In the end, the guide is completely different from the actual situation and will not be used at all if something goes wrong.

There is still considerable controversy in the industry about how to determine disposal actions after the risks have been assessed: one group believes that the guideline must be written in such detail as to be a "dumb version". Even details such as reporting the address first before telling the fire situation when dialing 119, and pulling the valve before putting on a gas mask should not be missed. The other group believes that too detailed requirements will restrict the flexibility of on-site disposal. If an unplanned situation occurs, frontline personnel will not dare to move. In fact, both statements are correct. The key depends on who is using it: a guide for ordinary employees and merchants who have not received professional emergency training must be so detailed that they can follow it without using their brains. ； The version used by professional emergency teams can frame more principles and less specific actions, leaving enough room for on-site command to adjust.

Many people think that once they have written down the disposal requirements, they are done. To be honest, the guidelines that have not been practiced twice on site are all just words on paper. When we were working on a gas leak emergency guide for a restaurant chain, we originally wrote "the kitchen staff should immediately close the main valve and open the doors and windows after discovering the leak." However, during the drill, we discovered that the main gas valve in the kitchen was hidden behind the freezer and could not be reached in case of an emergency. Later, we quickly adjusted it to close the stove valve first, and then asked security to open the utility room and move the freezer to close the main valve. We also put an eye-catching main valve reminder sticker on the freezer, and then the process ran smoothly.

Oh, by the way, there is another implicit requirement that many people will forget: the emergency guide is not written once and for life, and must be updated as the situation changes. Just like the industrial park mentioned just now, a new energy storage battery company settled in last month. As soon as we received the news, we changed the chapter on fire prevention and treatment, specifically adding the requirement that lithium battery fires cannot use conventional water-based fire extinguishers and must be covered with dry sand first. If we wait until something goes wrong, it will be too late.

To put it bluntly, the emergency guide is like a first-aid kit that you always keep at home. It looks inconspicuous when not in use. When you really need to use it, you have to make sure that you can reach out and touch what you want and follow the instructions to use it. Otherwise, no matter how thick it is and how beautifully printed it is, it will just be a wall decoration.