What are the emergency response guidelines?

To put it bluntly, it is an operational guide that has been sorted out in advance and can be implemented directly in response to various sudden dangers and abnormal situations. Its core function is to help people avoid making fatal mistakes at critical moments of panic, and to do the most critical steps correctly without using their brains.

Don’t think that these are official thick brochures. When I helped the community revise the high-rise fire emergency guide last year, the first draft I got was full of clichés such as “risk prevention and control should be done in the initial fire handling stage.” It was posted in the unit building for half a month, and nine of the ten residents I asked did not read it carefully. Later, we changed everything to vernacular, and even the pictures were actually taken in the elevator room and next to the fire hydrant in the community. We just said "pick up the fire extinguisher and pull out the red-circled pin first" in everyone's face. Then a few months later, a fire broke out in the kitchen of a house. The hostess turned around and saw the guide posted on the elevator door. She picked up the fire extinguisher and extinguished the fire in two steps without even disturbing the property management. This is a guide that can really be used.

Now the industry actually has different views on the scale of this thing. Some friends who do emergency training insist that the guide should be made as detailed as possible. Even details such as bending down and holding on to the wall during earthquake evacuation must be listed. They say that people cannot think of superfluous things at all under stress, and the finer it is, the less likely it is to make mistakes.； There are also front-line rescue workers who feel that there is no need to write so rigorously. If the situation is special, such as when you happen to be standing in an empty corridor during an earthquake, you cannot have to find a table and squat for a few seconds before running, which will waste time.

In fact, regardless of these discussions, most of the emergency guides that can come in handy cannot escape the criteria of "easy to remember, sufficient to use, and don't add clutter". Think about it, if you really encounter an emergency, your heart will beat so fast, how can you bother to read dozens of pages of instructions? Just like many new energy car companies now print the water-related emergency card directly on the inside of the armrest box cover. It is just three lines of large characters. You can read it all at a glance: unlock the door and get out of the car immediately, do not touch live parts, and stay at least 5 meters away from the vehicle. It is a hundred times more effective than hiding it in the last dozens of pages of the manual.

To put it bluntly, the emergency response guide is like the precautions on the back of the exam admission ticket when you were a child. It seems to be insignificant at ordinary times, but when you are really panicking and your hands are shaking, you can avoid the most deadly pitfalls by just glancing at it. Don’t think that these things are only for ordinary people. The guidelines for public health emergencies in hospitals and the guidelines for dealing with hazardous chemical leaks in chemical industry parks are all based on lessons learned from past accidents. There may be a real price behind each one, so there is no room for fooling around. I went to a local petrochemical park for research a while ago. Their emergency guide is updated every quarter. Last month, there was a small accident of leakage at a pipeline interface. On the day after the incident was resolved, "Prioritize inspection of connections between old and new pipelines during inspections" was added to the entry. It is not the kind of dead document that is printed out and then locked in a cabinet to gather dust.