Electronic version of emergency response guide

The core value of this guide is to compress the emergency response process that originally took 3-5 minutes to retrieve to within 30 seconds. It covers more than 90% of common emergencies in workplaces and public scenes. It supports multi-terminal synchronization on mobile phones, computers, and park smart screens. All content is updated at least twice a year. It adapts to the latest local emergency management requirements and is more than 40% more responsive than traditional paper guides.

Last week, I was doing a safety inspection in the industrial park in the West Development Zone. The gas alarm went off at the restaurant stall on the first floor. The old safety guard held a crumpled paper guide and flipped through it for almost three minutes before finding the location of the gas main valve. The young man born in 1995 who had just joined the security guard next to him had already taken out his hand. I clicked on the computer to open the electronic version, searched for "gas leakage", and within 10 seconds the steps of closing valves, evacuating, opening windows, and banning open flames were brought up. I also dialed the emergency repair number of the gas company in my jurisdiction with one click. It was a false alarm and nothing happened, but everyone present was impressed by the efficiency of the electronic version of the guide.

Of course, the industry is still fighting over whether the electronic version is reliable. The older generation who work in security always feel that what should they do if there is a power outage or network outage and the electronic equipment cannot be turned on? Keep the paper version in your pocket and turn it over at any time. This does make sense. I was doing training at a photovoltaic power station in a mountainous area last year. The signal there was intermittent. The offline version downloaded to the local area in advance was much easier to use than the online version. But on the other hand, the update efficiency of the paper version is too low. Before the arrival of Typhoon Dusuri in July last year, we updated the flood control emergency procedures and temporary resettlement locations in low-lying areas to the electronic version overnight, and pushed it to all employees on the same day. The paper version had to be reprinted and bound, which would take three days at the fastest, which would not be able to catch up with the landing time of the typhoon. My experience is that having both paper and electronic copies is always the best solution, but the electronic version should be the first search entry. After all, in 99% of the scenarios, you can take out your mobile phone much faster than going to the drawer to look through the paper guide.

There are roughly two ways to make electronic guides on the market. No one is better or worse. It just depends on your needs. One is a lightweight small program that does not need to be downloaded and can be used by clicking on WeChat. It is suitable for small, medium and micro enterprises with less than 100 people. It is low-cost. Once you change the content and upload it, the entire platform will be synchronized. Several friends I know who run chain restaurants use this kind. Search for "scald", "knife cut" and "gas leakage" to directly get the steps, which even the kitchen aunt can understand. The other is a customized system embedded in the enterprise's internal OA, with the functions of incident reporting, data backtracking, and approval traces. It is suitable for large factories or industrial parks with more than 1,000 employees. After an accident occurs, the processing process will automatically synchronize and save evidence, which fully complies with the reporting requirements of the "Production Safety Accident Reporting and Investigation and Handling Regulations" and saves a lot of trouble in subsequent collection of materials.

I've seen too many companies make electronic guides that are just a charade. They either scan the paper version into PDF and upload it directly. It takes 20 minutes to find a treatment method for heat stroke in more than 100 pages, which is no different from the paper version.； Or you add a bunch of useless extravagance and start playing a 30-second safety promotion animation. If something goes wrong, who has the time to wait for you to play the animation? Some classifications are messy, and "employee sudden illness" is classified into the safety production category, and you can't find it after a long search. The core of making an electronic guide is one: fast. All designs must be centered around "finding the corresponding process within 30 seconds." The homepage should be placed with the entrance to high-frequency events, such as allergies, electric shocks, fires, and trapped people in elevators. You can enter with one click. The remaining unpopular events can be found in the search box and keywords. It is best to add practical notes from front-line employees after each step, such as "Don't wear wet gloves when turning off the power switch. Lao Zhang from the third workshop staggered because of this the year before last." It is 10 times easier to remember than dry articles.

I had dinner with a friend from the district emergency management bureau a few days ago, and he said that they are now promoting a unified shared electronic guide for the industrial parks under their jurisdiction. In the event of a cross-enterprise accident, such as a fire in the entire park, the fire department will be able to obtain the pipeline diagrams, hazardous chemical storage locations, and emergency exit distribution of all enterprises before the fire fighters arrive. It is much faster than asking the person in charge of each enterprise for information before. If your current company's electronic guide is just a scanned PDF lying in a group file, you can really spend an afternoon changing it when you have time. If something goes wrong, the few dozen seconds you save may be able to avoid a big trouble.