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By:Eric Views:458

The core gain of learning the emergency handling guidelines is never to memorize all the standardized handling procedures, but to grasp the three core principles of "first insuring people and then controlling things, keeping allowances and preventing variables, and not setting templates in different scenarios", and to balance the rigidity of rules and flexibility in the field, so as to really solve problems in emergencies.

To tell you the truth, when I first got the 32-page Emergency Handling Guide for Office Scenes issued by the company, I really thought it was the waste paper to deal with the safety inspection-the steps listed above were so detailed that "bend over first and then help the wall after finding the fire". Who can remember so much when something really happens? I didn't really understand the use of this thing until the whole office building suddenly tripped last summer. At that time, according to the standard process of the guide, the property should be reported first, the main gate should be pulled to check the fault, and then the power supply should be restored one by one. However, at that time, a colleague in the operation post was rushing to the final declaration node of the national project, and the documents had not been saved. If we follow the process directly, the preparation for half a year would be in vain. At that time, I gritted my teeth and asked the operation and maintenance department to connect the standby UPS to his station, and simultaneously called the property to explain the situation. Finally, not only did the declaration be submitted on time, but the troubleshooting did not delay for half a minute.

Oh, by the way, there have been two schools of argument in the emergency management circle, and there is no standard answer. I didn't know until I attended the industry emergency training last time: one school is an "absolute school of process", and most of them are professionals in fire control and safety supervision systems. They think that every guide is exchanged for blood lessons, and one step short may lead to great disaster; The other school is the "on-site priority school". Most of them are practitioners who are immersed in the front line every day, such as enterprise administration and activity planning. They feel that there are too many variables in emergencies, and sticking to the process is easy to get things wrong. I put the core differences between the two factions together with the pits I stepped on, which is much better than the rote guide:

Sudden scene Process dispatch standard operation Flexible operation of on-site dispatch Practical verification of optimal solution

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Open flame/smoke in the office area Immediately press the alarm, take the evacuation passage, evacuate all personnel and report to the fire department. Judge the size of the fire first. If it is small, put it out with a fire extinguisher first. When a fire is involved, the alarm will be triggered to evacuate, and then a special person will be arranged to report the fire. Never put out the fire without permission.
Offline activities suddenly encounter extreme weather. Stop activities immediately and evacuate all participants in an orderly manner. Give priority to the elderly and the weak, and then gradually divert them First, arrange staff to guide the elderly and the weak to a safe area, and broadcast the evacuation plan to avoid trampling.
Sudden serious illness of employees on the job Call 120 as soon as possible, contact family members and report to the company. Find someone with a first aid certificate in the company to deal with it first. Synchronous operation: one person calls 120 to explain the situation, one person calls the emergency personnel to be present, and one person contacts the family members, without delay.

I have stepped on the pit of "dead set process" before. Last year, a colleague was allergic to seafood and suddenly fainted at the work station. My first reaction at that time was to turn to the guide to find the "employee's sudden illness handling process", which took half a minute to call 120. Later, the emergency doctor said that if it was two minutes later, it might cause laryngeal edema. Now I am afraid to think about it. It was only after that that I realized that the guide is not for you to be turned over in a dictionary, but for you to draw a bottom line-the first item in all processes is always "to ensure the safety of personnel". As long as you don't touch this bottom line, the rest of the operations can be adjusted according to the on-site situation.

Harm, to put it bluntly, now I'll turn over the guide, and the blank space is full of my own notes: which process can be adjusted in special circumstances, which link has stepped on the pit before, and which step must be stuck. Before, a young colleague who just joined the company asked me if I should memorize all the instructions. I told herno. Just remember that "take care of people first, then things, and if you are not sure, do it in the most conservative way", which is more useful than memorizing 100 processes. After all, this thing is not used to get full marks, but to cover the whole line of the last road for you when your hands and feet are cold with panic.

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